Haverhill Town Council

Doorstep Crime & Scam Awareness Training

Joseph Dexter — Wed, 10 Jun 2026 09:12:53 +0000

Haverhill Town Council would like to invite you to a free-to-attend doorstep crime and scam awareness training session on Monday 22 June at 6:30pm.

Hosted at Haverhill Arts Centre, the 90-minute session will be presented and run by Crime Reduction Enterprise.

What will the session cover?

The 90-minute long session will cover all areas of fraud, including:

• Internet/cyber crime
• Mass marketing fraud (including mail and telephone fraud)
• Romance and courier fraud
• Social media data harvesting
• A.I. crime
• Doorstep crime (including bogus officials, distraction burglary, criminal/rogue traders

The session will explore how criminals are using advanced technology which can be used to target you, your family, your community group’s members, schools and businesses.

What will I gain from the session?

Alongside giving real-life examples of these crime areas, the session will advise you on how you can keep safe with some simple to follow rules and practical advice.

How do I sign up?

For further information, and to secure yours and your team’s place, please use the form below.

Alternatively, please email vicky.phillips@haverhill-tc.gov.uk with your name, organisation (if applicable) and number of attendees.

Recent Feeback

“Excellent training- Impactful using real life examples to demonstrate the seriousness and impact. Prevention is key.”

“Really well delivered. Lots of useful information that can be used and shared with others.”

“Very well presented & presenter was relatable, concise and knowledgeable. Should be mandatory training for everyone who visits vulnerable people and people who have access to internet/social media.”

“Really interesting and engaging, makes you aware of steps you need to take both professionally and personally to keep safe.”

Who are Crime Reduction Enterprise?

Crime Reduction Enterprise have been operating since 2012 and have worked with police and trading standards officers across the UK to help raise awareness and keep people safe from fraud and doorstep crime criminals.

The group has delivered to health and social care workers in private and public sector, safeguarding teams within both police and council organisations, community nurses, church groups, W.I’s, over 55’s meetings and county care organisations.

crimereductionenterprise.co.uk/

Sign up using the contact form below

You can get grants to help keep your home warm this winter

Joseph Dexter — Fri, 05 Jun 2026 10:10:55 +0000

Struggling to pay energy bills?

West Suffolk Council are offering a FREE Energy Advice Survey to homeowners, private renters and landlords.

What is retrofitting and why is it important?

Retrofitting is when a measure is installed to an existing building that will help improve its energy efficiency. It can help tackle climate change by reducing carbon emissions and fuel poverty by lessening the use of heating systems.

Is there an eligibility criteria for this survey?

This survey is for homeowners, private renters and landlords. You do not need to be earning a specified salary for this survey.

What will happen after the survey?

A follow up letter or email will be sent within five working days after the completed survey with the list of:

Energy efficient measures recommended to you
The energy grants and schemes you may be eligible for
Any further assistance that you have been signposted to
Behaviour changes that could improve your energy efficiency
The Healthy Homes Advisor’s contact details.

What will you receive during the survey?

The Energy Advice Survey will help you:

Gain knowledge on your energy efficiency and where potential heat loss is occurring.
Talk through which energy efficiency measures are right for your home.
Discuss energy grants and schemes that you could be eligible for.
Change behaviour to help improve energy efficiency and reduce heat loss.
Be referred to other organisations for further help if needed.

Who will be conducting the survey?

West Suffolk Council's Healthy Homes Advisor at West Suffolk Council, Jessica Warn, will be conducting the survey.

Jessica specialises in domestic home energy and has completed her Energy Awareness and Retrofit training. Her role is to help residents find ways of improving their home energy efficiency and reduce carbon emissions.

This survey will only be conducted by a staff member at West Suffolk Council. With your consent, West Suffolk Council may pass your information to other organisations for further assistance.

What to do next

If you are interested in booking a FREE Energy Advice Survey, contact:

environment@westsuffolk.gov.uk

01284 757 400

Please give your name, address and state that you are interested in the Energy Advice Survey.

Your information will be passed onto the Healthy Homes Advisor who will contact you to discuss a date and time for your survey.

Chalkstone Fun Day: Make your own Chinese baked noodles with Cook Stars

Joseph Dexter — Wed, 03 Jun 2026 09:07:24 +0000

Joining us for a day of fun at the Chalkstone Fun Day will be Cook Stars.

Cook Stars will be hosting a FREE event to make your own delicious Chinese Baked Noodles! Children can prepare fresh vegetables, making a tasty homemade sauce. Collect later and enjoy with a serving of prawn crackers.

Booking Essential
Limited places max 10 per session
Ages 2 – 12+ yrs old

11:00am session: https://portal.cookstars.franscape.io/class-overview/4821

12:00pm session: https://portal.cookstars.franscape.io/class-overview/4822

1:00pm session: https://portal.cookstars.franscape.io/class-overview/4823

Councillor Lora Miller-Jones named as new Haverhill Mayor

Joseph Dexter — Tue, 12 May 2026 08:25:43 +0000

We are delighted to announce that Councillor Lora Miller-Jones has been elected by her fellow councillors as the new Mayor of Haverhill.

A special thank you goes to Councillor Quinn Cox following his tenure as Mayor.

How you can help Haverhill Town Council win a £1,000 donation towards our community events

Joseph Dexter — Mon, 11 May 2026 12:47:38 +0000

Do you shop at Tesco? If so, you could help us win a £1,000 donation which will go towards expanding our community events – and it won’t cost you a penny extra!

Please join easyfundraising and every time you shop online, Haverhill Town Council will receive a cashback donation.

The best bit? It comes from the retailer you shop with at no extra cost to you.

We’d love to have your support! You can join as our supporter via the link below – it takes a couple of minutes.

Once done, if you shop with Tesco or F&F Clothing this month via easyfundraising’s website or app, we get a cashback donation AND we enter a draw to win a £1,000 bonus, thanks to the Tesco Community Pledge.

Entry closes on Sunday 31 May.

Haverhill Town Council to support Scotty’s Little Soldiers during this year’s Armed Forces Day

Joseph Dexter — Mon, 11 May 2026 09:00:55 +0000

We are proud to announce that we will be collecting money in support of Scotty’s Little Soldiers during this year’s Armed Forces Day on Saturday 27 June.

Scotty’s Little Soldiers is a charity dedicated to supporting bereaved military children and young people.

Inspired by the experience of Army widow Nikki Scott, the charity honours husband Corporal Lee Scott’s memory – both as a loyal soldier and a loving father – and provides a practical yet personal way for the public at large to show their appreciation for those brave individuals who make the ultimate sacrifice in the service of their country.

New job vacancy – Town Centre Manager

Sara — Tue, 07 Apr 2026 12:22:53 +0000

Town Centre Manager Vacancy

Pro-rata 22.5 hours per week, £33,000

Overall Responsibilities:

Haverhill is a growing town in Suffolk providing an attractive place to live and work. Accepting that British High Streets have to change to survive, we need active engagement with businesses to help them survive and grow, attract new businesses that contribute to the marketing mix and ensure the actions of the local councils take into account the views of business owners.

Haverhill Town Council and West Suffolk District Council are looking for a dynamic person to carry out this role.

You will be self-motivated, task orientated with a passion to succeed, have excellent interpersonal & communication skills, tact and diplomacy & project management experience. The post will be demanding but varied and is not a job for the fainthearted. Whilst employed by the town council the post holder is required to primarily be the agent of Haverhill businesses collectively.

We are an equal-opportunities employer and are keen to ensure Haverhill Town Council reflects the local population it serves. Please complete the application form and send to hr@haverhill-tc.gov.uk

Applications close on 21st April.

Applications will only be considered with completed application forms attached. CV are not accepted.

West Suffolk Council offers support to households at risk of significant fuel hardship

Joseph Dexter — Thu, 26 Mar 2026 09:17:24 +0000

Households that are experiencing or at risk of significant fuel hardship are being targeted for support by a West Suffolk Council service.

The council’s Financial Inclusion Service will be contacting over 2,000 low-income households that it has identified as likely to be experiencing or at risk of significant fuel hardship. It will be working to maximise their income and direct them to all means of suitable help.

The conflict with Iran has seen oil prices surge – the Government has announced that over £50 million of support to help for low-income households with the extra cost.  In Suffolk that support is to be distributed by Suffolk County Council through its Crisis and Resilience Fund which starts on Wednesday 1 April.

Residents who require immediate support may be eligible for help with heating costs through the existing Local Welfare Assistance Scheme (LWAS) with priority being given to fuel payments, (second applications will be accepted for Heating Oil Payments).

West Suffolk Council’s Financial Inclusion Service can help households check if they are getting all the support that they can.

Cllr Donna Higgins, Cabinet Member for Families and Communities at West Suffolk Council said: “I know many people are anxious and worried about the impact of these price rises. That’s why we are targeting support to low-income households who we believe may be experiencing or at risk of significant fuel hardship, to see if we can boost their income and get the help they need.”

But the council recognises that other households may also need help.

How can I get help?

Residents are advised to use a benefits calculator at home such Better Off Calculator - Policy in Practice to see if there are any benefits that they are entitled to. It is completely free to use and confidential. Some unclaimed benefits may also be back dated.

West Suffolk Council is also offering a free Energy Advice Survey to homeowners, private tenants and landlords who are looking to improve their homes energy efficiency and help reduce fuel bills. They can also advise on eligibility for grants to support these works. Contact environment@westsuffolk.gov.uk to book in a visit.

Many other partner organisations can also help.

These include:

Citizens Advice West Suffolk can provide money advice support Citizens Advice West Suffolk | Free, confidential, independent advice
Realise Futures offers help with household budgeting Confidence to Deal with Everyday Household Budgeting – Realise Futures
Reach Community Projects can help with managing debt Reach Haverhill : I need help with debt

More information on cost-of-living support can be found on West Suffolk Council’s website at www.westsuffolk.gov.uk/cost-of-living These webpages also detail more on our Financial Inclusion Service. If resident need additional help they can contact our Financial Inclusion Service on 01284 757660 or at Financial Inclusion Team Enquiry Form.

May Bank Holiday 2026 Bin Changes

Joseph Dexter — Tue, 17 Mar 2026 14:59:44 +0000

This Spring the bin collection dates are changing. See the images below to see when the revised collections will be this Spring.

Debt Awareness Week

Joseph Dexter — Mon, 16 Mar 2026 10:11:51 +0000

It’s Debt Awareness Week and West Suffolk Council is tackling the stigma and highlighting the help that we and our community partners can offer to residents.

More than half of UK adults have run into problems with debt according to national support charity StepChange.

In West Suffolk, Citizens Advice, who we work closely with and support with funding, reports that it has given debt advice to 761 people between 1 March 2025 and 28 February this year.

Of those people, 82 people needed and were given further support from Citizens Advice to help them with managing a collective debt of just under £1.7m.

But it’s believed that many other people feel too ashamed to come forward for help.

Our key message for anyone in West Suffolk who is struggling with debt is, you’re not alone, speak to us.

Support is available through West Suffolk Council, our partners, and national charities.

Who can I contact?

Support is available through West Suffolk Council, our partners, and national charities.

Who can I get in contact with?

Financial Inclusion Service www.westsuffolk.gov.uk/cost-of-living

Other local help is available through Citizens Advice West Suffolk Citizens Advice West Suffolk | Free, confidential, independent advice

Reach Community Projects which operates in Haverhill and Newmarket Reach Community Projects, Haverhill | Free Debt Advice, Benefits Help & Foodbank

Newmarket Community Pantry Shop at The Racing Centre The Racing Centre Newmarket | Community Hub & Charity

Realise Futures offer courses in household budgeting - www.realisefutures.org/wp-content/uploads/2025/11/West-2025-26-Spring-Term-Brochure-For-web-email.pdf

Nationally support is available through StepChange StepChange Debt Charity. Free Expert Debt Help & Advice

Financial Inclusion Service

As part of Debt Awareness Week, we are also raising awareness of the help provided through our Financial Inclusion Service.

Sharon from Newmarket has debts and was struggling with living costs including weekly shopping.

The Financial Inclusion Service put her in contact with local food projects including Newmarket Community Pantry Shop, to help reduce her weekly spending and Reach Community Projects to help with her finances and debt.

Gary, another resident of West Suffolk, started working part-time without realising that would impact on his Universal Credit payments. He then discovered he was £900 behind on his rent.

“I panicked,” he said. “Then West Suffolk Council’s Financial Inclusion Service helped me apply for grants and get money off my water bills. Together we worked out how to clear the debt. I feel much better and happy to be working again.”

Linda who lives in one of our beautiful West Suffolk villages, suffers from a lung condition. A pensioner, she was so worried about falling into debt on her heating bill, she was going to bed every night at 7pm just to stay warm.

“I didn’t want to live anymore. My doctor referred me to the Financial Inclusion Service who helped me apply for grants and Attendance Allowance. That extra money has made a tremendous difference and given me peace of mind,” she said.

Tim from West Suffolk is another pension who was struggling to keep on top of everyday bills. Our Financial Inclusion Service has helped improve his situation.

“The team completed a full benefit check and found I was eligible to claim Housing Benefit. It has been very helpful and has stopped that worry,” he said.